About AdvaTel

AdvaTel is a privately owned Australian company with a comprehensive cross section of the Australian and international telecommunications industry as its business partners.

Since its establishment in the 1990s, AdvaTel has become a leader in many specialist disciplines within telecommunications. It is led by a highly skilled management team with experience and resources resulting from many years in telecommunications and advanced computing.

AdvaTel clients span the full spectrum of the industry ranging from large users, PABX companies and service providers to carriers. Over 50 per cent of its sales are to international markets. Customers and business partners include Telstra, Optus, Nortel, AAPT, Avaya, Clear, Marubeni in Japan, IBM and Radiance in Singapore, Servion in India, Spark New Zealand, as well as Cisco and NEC.

AdvaTel’s software development team interacts closely with its customers and end-users:

  • With close liaison comes better understanding.
  • With better understanding comes great products.
  • Its call centre management software is available in nine languages, and is currently distributed in 18 countries.

AdvaTel’s Management Team

Phillip Wong
Director of Business Development
Phillip Wong is a co-founder of AdvaTel with over 30 years experience in the technology industry. He started his career in the field of electronics developing products to meet the demands of a range of industries. Over the years, he became more involved in production and commercialisation. In 1982, Phillip took on the lead technical position at Telecost, where, for nine years, he supported customers and assisted the technical team in the company’s internationally renowned call billing and advanced call centre management information systems. As Director of Business Development, Phillip concentrates on business development activity for the export market. He has successfully opened new markets in Hong Kong, India, Japan, Singapore, Korea, Malaysia, Thailand, Philippines and, more recently, the UK and the Middle East. Phillip is recognised internationally for his comprehensive knowledge of ACD (Automatic Call Distribution) systems and works closely with the world’s major PBX manufacturers in developing AdvaTel’s global market opportunities. Phillip has a Bachelor of Engineering (Electrical) from RMIT.