AdvaTel launches Omni Intelligence on Genesys AppFoundry

AdvaTel has announced Omni Intelligence is now available on the Genesys® AppFoundry, a dedicated customer experience marketplace. Omni Intelligence combines with the Genesys Customer Experience Platform to provide a unique analytics platform enabling contact center managers, supervisors and agents to see complete real-time operational data. The Genesys AppFoundry connects businesses to the industry’s highest caliber….