Espera, the plug-in for Lync (Response Groups) now fully Microsoft ISV qualified

AdvaTel are pleased to announce that they have received full Microsoft ISV qualification for their Espera Lync plug-in that turns Lync Response Groups into capable Call Centers in their own right. Michael Terry, Chairman of AdvaTel who developed Espera said, “I am delighted that clients will now use all of the excellent Lync Response Groups queuing….